Current through 2024-51, December 18, 2024
Section 553-10-10 - LOST, STOLEN AND DAMAGED TICKETS1.Stolen, lost or damaged tickets. Stolen, lost, or damaged tickets are considered void and are not eligible to win a prize. If tickets are stolen or lost while in the possession of an agent, the agent shall pay the State Lottery for the tickets less sales commission. Agents are responsible for filing claims with their insurance companies, if any, if tickets are lost or stolen while in the agent's possession. Tickets that are mutilated or damaged while in the possession of an agent are the responsibility of the agent, and the agent shall pay the State Lottery for the tickets less sales commission.2.Report of loss or theft. The agent shall immediately report any theft or loss of tickets to the State Lottery and to local law enforcement authorities and shall pay for the tickets on the agent's settlement date.3.Effect of recovery of tickets. If lost or stolen lottery tickets are recovered prior to being received by an agent, the agent is not liable for payment for the tickets. The State Lottery shall issue a credit for the tickets recovered if the agent has promptly notified the State Lottery of the theft or loss and the agent has been invoiced for the tickets.4.Removal from pool. Stolen, lost or damaged tickets may be removed from the prize pool in question and do not entitle any person to any prize5.Credit for mutilated or damaged tickets. An agent may be issued a credit for a mutilated or damaged ticket if the director finds that fairness justifies the credit. A mutilated or altered ticket is void and does not entitle any person to any prize.6.Hold harmless. If an agent has been issued a credit for recovered stolen, lost, mutilated or damaged tickets, the agent must agree to hold the Lottery harmless from any liability.7.Extenuating circumstances. If, in the judgment of the director, there are extenuating circumstances, the director shall evaluate each individual case and make such adjustment, credit or decision as the director judges fair and reasonable and in the best interests of the State Lottery.18-553 C.M.R. ch. 10, § 10