Section 633-28-7 - CLAIMS OF NON-PAYMENT1. An account holder, who is claiming that non-payment has occurred, must make a claim of non-payment to the Board.2. Investigation of Claim - The Board will investigate the claim and provide the advance deposit wagering operator with an opportunity to respond thereto and submit any supporting documents or evidence it needs to defend the claim.3. Board Determination - If the Board determines that the account holder is entitled to restitution, the advance deposit wagering operator has ten (10) business days to pay the amount determined by the Board.16-633 C.M.R. ch. 28, § 7