Current through 2024-51, December 18, 2024
Section 163-2-14 - EMERGENCY MEDICAL DISPATCH SERVICESEMERGENCY MEDICAL DISPATCH SERVICES means any of the following services provided in the context of an emergency call made to the E-9-1-1 system:
1. Reception, evaluation, or processing of calls.2. Provision of dispatch life support.3. Management of requests for emergency medical assistance; and4. Evaluation or improvement of the emergency medical dispatch process, including identifying the nature of an emergency request, prioritizing the urgency of a request, dispatching necessary resources, providing medical aid and safety instructions to the caller, and coordinating the responding resources as needed.16-163 C.M.R. ch. 2, § 14