14- 197 C.M.R. ch. 1, § 03
Each Person Receiving Services, or their guardian if they have been adjudged incompetent, must be provided notice of these rights both in writing and orally, in clear, understandable language and form.
Persons Receiving Services shall be informed of and must be offered a copy of these rights and basic protections by Providers at the time of intake and initiation of services, or as soon afterwards as is reasonably feasible, and then annually thereafter.
Notification must be made in a form that the Person Receiving Services can easily understand. If the Person Receiving Services does not understand English, is blind or visually impaired, or is Deaf or hard of hearing, the notification must be provided in an accessible format and/or conducted by an interpreter.
Copies of these rights and basic protections shall be shared electronically with Persons Receiving Services by Providers, and posted by Providers in a public place where they are clearly visible to Persons Receiving Services. Rights and Basic Protections must be posted in clear, understandable language and in form(s) accessible by the Persons Receiving Services. Additional copies of these rules must be made available upon request.
14- 197 C.M.R. ch. 1, § 03