12- 152 C.M.R. ch. 7, § 8

Current through 2024-51, December 18, 2024

Section 152-7-8 - CLOSURE

Prior to closure, the ILS Program will monitor and document the consumer's needs for additional ILS Program services for a six month period following the completion of their ILP services. Regular contact will be made and documented by ILS staff. If no additional services are identified or any other eligible services that the ILS Program may be able to provide, then the ILS Program will move to Closure. Closure is the final amendment to an ILP.

Closure is intended to be a mutual decision between the consumer and/or their duly authorized representative and the ILS Program staff. An individual's case record may be closed when:

1. the individual is determined ineligible in the following circumstances:

A. The IL staff may close a case without any determination of eligibility when an individual is unavailable during an extended period of time to complete an evaluation and the IL staff has made repeated efforts to contact the individual and to solicit his/her participation. The case record must:

(1) document attempts to contact the consumer in the record; and

(2) include written notification of appeal rights, including the name and address of the person with whom an appeal may be filed and the availability of the Client Assistance Program is required.

B. The consumer requests case closure.

2. the individual is no longer eligible when:

A. the program is no longer able to contact the individual, or the individual has moved out of state;

B. the program can no longer be expected to assist the individual in functioning independently in the family or community;

C. the individual or their duly authorized representative is unable, or unwilling to complete their responsibilities as documented in their ILP or delineated in program policy;

3. documentation supports that the person has achieved all of their ILP goals:

Documentation of the individual's participation in the closure process will be included in the case record. It will also be documented that the consumer received notification of their rights to appeal in a format usable by the consumer (including a written format) and/or their duly authorized representative.

12- 152 C.M.R. ch. 7, § 8