There are two programs for services under this Chapter:
"Specialized customer communications equipment" means communications equipment used by persons with disabilities to conduct telephone communications. "Specialized customer communications equipment" includes but is not limited to teletypewriters, artificial larynges, signaling devices, amplified handsets, telecoil technology, large number dial overlays, direct telephone dialing, and fax machines.
The Program contracted agency will appoint a contact person for the telecoil technology/hearing aids program. This individual will be the contact for the hearing aid manufacturers contracted under the Master Agreement contract with the State of Maine and State of Minnesota. The agency will follow the guidelines as established in the Procedural Directive between the Division and the Program.
12-152 C.M.R. ch. 12, § 2