Summary: This Section describes case management which is an on-going interactive process, between the participant and ASPIRE-TANF, of identifying the needs of the participant and the family, and the services appropriate to meet those needs; and providing the assistance, coordination and advocacy necessary to ensure access to those services, in order that the participant may obtain the skills and support necessary to become employed. Case management includes counseling the participant regarding employability, brokering of support services, advocating for the participant and monitoring, evaluating and documenting the participant's progress in order to assist the participant to meet his or her mandated work requirement and to obtain the skills and support needed to maintain and retain employment.
I.GENERAL PROVISIONSA. Each ASPIRE-TANF participant will be provided a case manager.B. The case manager and participant relationship within ASPIRE-TANF is primary and essential.C. The extent of the case manager's involvement is dependent on the participant's needs.D. The case manager monitors each ASPIRE-TANF participant's compliance with work requirements.II.FUNCTIONSASPIRE-TANF, case management is comprised of the following functions:
1. Evaluating and determining ASPIRE-TANF participants' strengths 2. Evaluating and determining ASPIRE-TANF participants needs3. Prioritizing the participant's needs in order to assist the participant in obtaining employment as quickly as possible4. Assisting participants to make informed choices5. Developing participant-centered employment plans based on Assessment information6. Writing Family Contract Amendments that bind both the Department and the participant to the actions in the contract.7. Identifying and referring the participants to available resources (both within and outside the Department) to assist them in meeting their needs.8. Evaluating the effectiveness of the participant's resources.9. Advocating for the participant with resource providers (both within and outside the Department).10. Monitoring, evaluating and documenting the participant's progress during their enrollment in ASPIRE-TANF.11. Authorizing expenditures of State and Federal funds on behalf of the participant consistent with ASPIRE-TANF rules.12. Maintaining participant confidentiality at all times.13. Making the basics of budgeting income available to all ASPIRE participants.10- 144 C.M.R. ch. 607, § 6