09- 137 C.M.R. ch. 21, § 03
Existing Agents
Existing agents with license or registration sales that total 500 or more per year based on the 1999 year will be established as MOSES agents unless the agent presents sufficient evidence to persuade the Commissioner, in his sole discretion, that there are compelling business reasons why being a MOSES agent at this time is not reasonable. The commissioner encourages all agents with access to a permanent phone service and Internet connectivity to become MOSES agents as soon as possible. All existing agents must file an agent enrollment form and sign a new agent agreement form with the Commissioner between July 1, 2001, and December 1, 2001 to continue to serve as a license and/or registration agent. All existing agents must attend a training program conducted by the Department before the commencement of the 2002 license or registration year.
New Agents
All new agent applicants must submit an agent application form and the agent agreement form before being considered as an agent for the commissioner. All new applicants must become MOSES agents unless the commissioner determines that the Department needs in the area affected require additional manual agents. For this purpose, the Commissioner may require supplemental information from any applicant requesting to be a manual agent.
Each agent applicant must demonstrate creditworthiness by allowing the Department to perform credit checks with any credit organization and provide any other supplemental information deemed necessary by the Commissioner for this purpose.
All new agents must complete training as required in the agent agreement form.
Standards for All Agents
Any agent located outside of the State of Maine must provide and maintain a $10,000 minimum bond that guarantees payment to the Department in the event of Agent default and is otherwise in a form and issued by a surety satisfactory to the Commissioner.
All agents must guarantee that license and registration customers will be serviced in a timely, helpful, courteous manner by all clerks within the agency and all clerks will be properly trained to complete sales transaction according to the Department requirements.
All agents must accept the responsibility for compliance with all pertinent laws, regulations, Department policies, performance standards, and reporting and payment requirements regarding the sale or issuance of licenses and/or registrations.
All agents must acknowledge receipt of inventory items received and accept the financial responsibility for all licenses, stickers, and plates held in their inventory.
All agents must be responsible for payment of bank charges and Department costs to process a returned check and any other special fees or charges incurred by the Department due to the agent's activities.
09- 137 C.M.R. ch. 21, § 03