Section 416-18-2 - Standards of Practice and Professional Conduct for Telehealth1. Social workers who choose to provide telehealth services shall: A. At all times comply with Title 32, Chapter 83 of the Maine Revised Statutes, the board's rules and current standard of care requirements applicable to onsite care; andB. Establish and maintain competence in the use of telehealth through continuing education, consultation, or other procedures.2. The social worker shall use telehealth to deliver services only when it is appropriate for the client. Decisions regarding the appropriate use of telehealth shall be made on a case-by-case basis. The social worker shall conduct a risk-benefit analysis and document that: A. The client's presenting problems and apparent condition are consistent with the use of telehealth to the client's benefit; andB. The client has sufficient knowledge and skills in the use of the technology involved in rendering the service or can use a personal aid or assistive device to benefit from the service.3. Social workers shall regularly review and evaluate whether delivery of services through telehealth is appropriate and continues to meet the goals of services. A social worker who determines that services cannot be provided through telehealth shall advise the client to obtain services in-person, and, when necessary, refer clients to another professional.4. Social workers shall attempt to identify a contact person who the social worker may contact on the client's behalf in a life-threatening emergency only.5. The following are exempt from this Chapter: A. Electronic communication used to schedule appointments, billing, and/or the establishment of benefits and eligibility for services; and,B. In the context of an in-person client relationship, telephone or other electronic communications made for the purpose of ensuring client welfare in accord with reasonable professional judgment.02-416 C.M.R. ch. 18, § 2