The Board will follow the procedure for initiating and processing complaints set forth in the Standard Complaint Procedure of the Office of Licensing & Registration, Department of Professional & Financial Regulation.
A. Written Complaints. Any complaint shall be in writing, shall be sworn to by the person making it and shall be filed with the Office of Licensing & Registration.B. Other Investigations. An investigation may be conducted based upon information other than a written complaint if such information provides prima facie evidence of a violation of 32 MRSA section12501, et seq or if the information raises a substantial question regarding the qualifications of any applicant or licensee.C. Member Request for Investigation. A member of the board may file a complaint or request an investigation, but such complaint or request shall serve to disqualify the member from participating in the disposition of the matter. That member shall be prohibited from discussing the issue with other members, except as a witness or party, until final agency action and the time for appeal has lapsed or appeal rights have been exhausted.D. Prohibited Communications. The members shall not discuss, except with adequate notice and opportunity for all parties to participate, any specific case under investigation, or any case which may reasonable be expected to be the subject of investigation, until after final agency action and the time for filing an appeal has lapsed or appeal remedies have been exhausted, except in accordance with the complaint procedures set forth by the Department of Professional & Financial Regulation's Office of Licensing and Registration. This rule shall not be construed to limit the members at board meetings from discussion among themselves or with the attorney assigned to the board. These rules shall be construed not to limit communications regarding closed matters, investigations in general, inquires regarding the status of specific case, or other matters not relating to issues of fact of law concerning a specific case.