With each new prescription dispensed, the pharmacist shall:
Review the individual's patient profile for the following potential drug therapy problems:
Orally explain to the patient or the authorized agent of the patient the directions for use and any additional information, in writing if necessary, to assure the proper utilization of the medication or device prescribed. Such explanations may include, but are not limited to, the following:
For prescriptions which are not supplied directly to the patient or to the caregiver responsible for administering the medication or device to the patient, the pharmacist shall make the required counseling available to the patient through access to a telephone service which is toll-free for long distance calls.
02-392 C.M.R. ch. 4, § 25-1