La. Admin. Code tit. 28 § CLXVII-311

Current through Register Vol. 50, No. 11, November 20, 2024

Section CLXVII-311 - Complaints

A. Any program or individual may submit a written complaint to the department regarding the action or inaction of the lead agency in its community network or Ready Start Network.

B. A complaint shall be submitted in writing within 30 calendar days of the action or inaction of the lead agency upon with the complaint is based.

C. All complaints shall clearly state the action or inaction upon which the complaint is based and provide specific facts and documentation supporting the complaint.

D. The department shall act upon and respond in writing to all signed complainants within 30 calendar days of receiving the complaint.

E. Anonymous complaints may be acted upon at the discretion of the department.

F. Lead agencies shall not retaliate in any manner against a program or individual that submits a complaint to the department.

La. Admin. Code tit. 28, § CLXVII-311

Promulgated by the Board of Elementary and Secondary Education, LR 412584 (12/1/2015), Amended LR 482095 (8/1/2022).

AUTHORITY NOTE: Promulgated in accordance with R.S. 17:407.21 et seq.