Iowa Admin. Code r. 501-13.3

Current through Register Vol. 47, No. 11, December 11, 2024

Rule 501-13.3 - Basic training

(1)Approved basic training course. Approved basic training course means a 40-hour course of instruction which has been approved in advance by the Iowa law enforcement academy through the public safety telecommunicator training board, which includes at a minimum the following topics:

a. Introduction to public safety services and the role of the public safety telecommunicator.

b. Human relations and communications skills.

c. 911 systems, communications equipment, terminology.

d. Understanding and taking different types of calls.

e. Basic dispatch/broadcast techniques.

f. Dispatching and managing the response to a call for service.

g. Multiple tasking and prioritization.

h. Liability and legal issues.

i. Resource awareness.

j. Stress management and motivation.

(2)Approval of courses. Requests for approval of basic training courses shall be timely submitted to the academy on prescribed forms.

(3)Agency administrator responsibility. It shall be the responsibility of agency administrators to ensure that all public safety telecommunicators under agency administrators' direction receive the training required by these rules.

(4)Period of validity. The approval of courses under this rule shall be valid for a period of 36 months.

Iowa Admin. Code r. 501-13.3

Amended by IAB August 25, 2021/Volume XLIV, Number 4, effective 9/29/2021