All services provided to the refugee and family have self-sufficiency as the goal. Direct and contracted services may include, but are not limited to, the following:
(1)Job development. These services involve working with employers in job development, placement, training, retention, and upgrading.(2)Social adjustment. These services include assessment and short-term counseling to persons or families in a perceived crisis, referral to appropriate resources, the making of arrangements for necessary services, home management services, transportation, translation and interpretation services, and case management services.(3)Health-related services. These services include information, referral to appropriate resources, assistance in scheduling appointments and obtaining services, and counseling to individuals or families to help them understand and identify their physical and mental health needs and maintain or improve their physical and mental health.(4)Resettlement services. These services involve securing and training sponsors, arranging for refugees to resettle in Iowa and providing case management, employment services, and social adjustment services. As required under the resettlement contract with the United States Department of State, the department provides case management, employment services, and social adjustment services to the refugees it resettles during their first 90 days in Iowa.
(5)Any additional service. These services, upon submission to and approval of the director of the office of refugee resettlement, include any additional service aimed at strengthening and supporting the ability of a refugee individual, family, or refugee community to achieve and maintain economic self-sufficiency, family stability, or community integration which has been demonstrated as effective and is not available from any other funding source.(6)Information and publication. Rescinded IAB 11/30/22, effective 2/1/2023.(7)Bilingual publication. Rescinded IAB 11/30/22, effective 2/1/2023.(8)Translation and interpretation services. These services provide interpreter service from English into the refugee languages or vice versa and assistance in translating written materials.(9)Immigration services. These services provide information and assistance to refugees in securing permanent resident alien status and family reunification.(10)Adjustment of status. These services provide guidance in obtaining permanent alien status and citizenship.(11)Employability services. These services are specifically designed to assist refugees to obtain employment and to improve the employability of work skills of the individual and include job referral to, and job placement with, private employers. Specific employability services include, but are not limited to, the following: a. Employment services which include such activities as the development of a family self-sufficiency plan, individual employability plan, world-of-work and job orientation, job clubs, job workshops, job development, referral to job opportunities, job search, and job placement and follow-up.b. Employability assessment services which include such activities as aptitude and skills testing.c. English language instruction which includes referrals to programs which offer a curriculum which places an emphasis on English as it relates to obtaining and retaining a job and to programs which are provided in a concurrent, rather than sequential, time period with employment or with other employment-related services.d. On-the-job training which includes referrals to training that is provided at the employment site and is expected to result in full-time, permanent, unsubsidized employment with the employer who is providing the training.e. Vocational training which includes referrals to driver education and training when provided as part of an individual employability plan.f. Skills recertification which includes referrals to training that meets the criteria for appropriate training. If an individual is a professional in need of professional refresher training and other recertification services in order to qualify to practice the individual's profession in the United States, the training may consist of full-time attendance in a college or professional training program, provided that such training: (1) Is approved as part of the individual's employability plan by the state agency, or its designee;(2) Does not exceed one year's duration (including any time enrolled in such program in the United States prior to the refugee's application for assistance);(3) Is specifically intended to assist the professional in becoming relicensed in the professional's profession; and(4) If completed, can realistically be expected to result in such relicensing. This training may only be made available to individuals who are employed.g. Child care which includes referrals to child care necessary for participation in an employability service or for the acceptance or retention of employment.h. Transportation when necessary for participation in an employability service or for the acceptance or retention of employment.i. Translation and interpretation services when necessary in connection with employment or participation in an employability service.j. Case management services for refugees who are considered employable and for recipients of public assistance who are considered employable, provided that the services are directed toward a refugee's attainment of employment as soon as possible after arrival in the United States.k. Assistance in obtaining employment authorization documentations (EADs).l. Referral to the Iowa department of workforce development for provision of any or all of the above services.(12)Outreach services. These services include activities designed to familiarize refugees with available services, to explain the purpose of these services, and to facilitate access to these services.(13)Referral. These services enable referral of refugee clients to mainstream service systems. Iowa Admin. Code r. 441-61.5
Amended by IAB November 30, 2022/Volume XLV, Number 11, effective 2/1/2023