Iowa Admin. Code r. 141-3.1
As used in this chapter:
"Agency " means the office of ombudsman.
"Confidential record" means a record which is not available as a matter of right for examination and copying by members of the public under applicable provisions of law. Confidential records include records or information contained in records that the agency is prohibited by law from making available for examination by members of the public, and records of information contained in records that are specified as confidential by Iowa Code section 22.7, or other provision of law, but that may be disclosed upon order of a court, the lawful custodian of the record, or by another person duly authorized to release the record.
"Custodian " means the agency or a person lawfully delegated authority by the agency to act for the agency in implementing Iowa Code chapter 22.
"Open record" means a record other than a confidential record.
"Personally identifiable information " means information about or pertaining to an individual in a record which identifies the individual and which is contained in a record system.
"Record" means the whole or a part of a public record, as defined in Iowa Code section 22.1, that is owned by or in the physical possession of this agency.
"Record system " means any group of records under the control of the agency from which a record may be retrieved by a personal identifier, such as the name of an individual, number, symbol, or other unique retriever assigned to an individual.
Iowa Admin. Code r. 141-3.1