68 Ind. Admin. Code 27-12-4

Current through December 4, 2024

Section 68 IAC 27-12-4 - Account requirements

Authority: IC 4-38-3-1

Affected: IC 4-38

Sec. 4.

In order to establish a sports wagering account, a sports wagering operator shall do the following:

(1) Create an electronic patron file, which shall include at a minimum:

(A) the patron's legal name;

(B) the patron's date of birth;

(C) the patron's Social Security number, or the last four (4) digits thereof, or an equivalent identification number for a noncitizen patron, such as a passport or taxpayer identification number;

(D) the patron's sports wagering account number or username;

(E) the patron's residential address; a post office box is not acceptable;

(F) the patron's electronic mail address;

(G) the patron's telephone number;

(H) any other information collected from the patron used to verify the patron's identity;

(I) the method used to verify the patron's identity; and

(J) the date of verification.

(2) Encrypt all of the following information contained in an electronic patron file:

(A) Any portion of the patron's Social Security number or an equivalent identification number for a noncitizen patron, such as a passport or taxpayer identification number.

(B) The patron's passwords and personal identification numbers (PINs).

(C) The patron's personal financial information.

(3) Verify the patron's identity in accordance with:

(A) reliable forms of personal identification specified in internal controls; or

(B) other methodology for remote multisource authentication, which may include third-party and governmental databases, as approved by the executive director or the executive director's designee.

(4) Record the document number of the government issued identification credential examined, if applicable. If a government issued identification credential is not required for registration, the electronic record that details the process used to confirm patron identity must be recorded.

(5) Require the patron to establish a password or other access security feature as approved by the commission and advise the patron of the ability to utilize strong authentication log in protection.

(6) Record the patron's certification that the information provided to the operator is accurate.

(7) Record the patron's acknowledgment that the legal age for sports wagering is twenty-one (21) years of age, and that the patron is prohibited from allowing any other person to access or use the patron's sports wagering account.

(8) Notify the patron of the establishment of the account via electronic mail or regular mail.

(9) Record the patron's acceptance of the sports wagering operator's terms and conditions to participate in wagering through the mobile application or any authorized digital platform accepting wagers online. The terms and conditions must include the following:

(A) Name of the party or parties with whom the patron is entering into a contractual relationship, including any licensee.

(B) Patron's consent to have the licensee confirm the patron's age and identity.

(C) Rules and obligations applicable to the patron other than house rules, including, but not limited to:

(i) prohibition from allowing any other person to access or use the patron's account;

(ii) prohibition from engaging in mobile wagering activity, unless the patron is physically present in Indiana;

(iii) consent to the monitoring and recording by the operator or the division, or both, of any wagering communications and geographic location information; and

(iv) consent to the jurisdiction of the state of Indiana to resolve any disputes arising out of sports wagering activity.

(D) Availability of account statements detailing patron account activity.

(E) Privacy policies, including information access.

(F) Legal age policy, including a statement that it is a criminal offense to allow a person who is under twenty-one (21) years of age to participate in mobile wagering.

(G) Full explanation of all rules applicable to dormant accounts.

(H) Patron's right to set responsible gaming limits and to self-exclude.

(I) Patron's right to suspend the patron's account.

(J) Whenever the terms and conditions that apply to mobile wagering are changed, the licensee shall require a patron to acknowledge acceptance of such change. Unless otherwise authorized by the division, the patron's acknowledgment shall be date and time stamped by the Internet or mobile gaming system, as applicable.

68 IAC 27-12-4

Indiana Gaming Commission; 68 IAC 27-12-4; filed 6/25/2021, 2:59 p.m.: 20210721-IR-068200420FRA