Whenever the Department issues a Notice of Assessment, a claim prize denial, or any other determination pursuant to the Lottery Law and this Part, the Department will notify the agent, player, or other individual of the Department's determination and the basis of that determination. The agent, player or other individual seeking a hearing before the Department on a contested matter must file a hearing request with the Secretary within 20 days after receipt of the Department's determination in accordance with Section 1700.10.
Ill. Admin. Code tit. 11, § 1700.45