Idaho Admin. Code r. 31.41.01.107

Current through September 2, 2024
Section 31.41.01.107 - RECORDS OF DEPOSITS
01.Receipts. Each customer paying a deposit will be provided the following information:
a. Name of customer and service address for which deposit is held;
b. Date of payment;
c. Amount of payment; and
d. Terms and conditions governing the return of deposits.
02.Retention of Records. Each telephone company will maintain records that will enable a customer entitled to a return of a deposit to obtain a refund even though the customer may be unable to produce the receipt for the deposit. These records must include the name of each customer, the service location(s) and telephone number(s) of the customer while the deposit is retained, and the date(s) and amount(s) of the deposits. The telephone company will retain records of deposits that have been refunded to customers for a period of three (3) years after the date of refund. The telephone company will retain records of unclaimed deposits for a period of seven (7) years as required by Section 14-531, Idaho Code.
03.Transfer of Records. Upon the sale or transfer of any telephone company or any of its operating units, the seller will certify to the Commission that it has a list showing the names of all customers whose service is transferred and who have a deposit on file, the date the deposit was made and the amount of the deposit.

Idaho Admin. Code r. 31.41.01.107

Effective March 31, 2022