Section 31.41.01.600 - INFORMATION TO CUSTOMERS01.Required Information. Each telephone company providing local exchange service will make the following information available to its customers: a. A summary of the general terms and conditions under which service is provided, referring to these rules as appropriate;b. A clear and concise explanation of:i. All the goods and services for which the customer is billed, including those goods and services provided as part of a package offered by the telephone company;ii. All recurring charges associated with individual goods and services or package of goods and services for which the customer is billed;iii. Any early termination fees that apply if the customer terminates service prior to the end of a service agreement or contract period;iv. The telephone company's dispute resolution procedures and a statement that an informal or formal complaint may be filed with the Commission; andv. If the customer subscribes to non-published service, the circumstances under which the telephone company will release information about the customer or the customer's service and to whom it will be released.02.When and How Information Provided. Information will be provided to customers in writing upon initiation of service and whenever a material change in the terms and conditions of service or charges for goods and services takes place. Information provided upon initiation of service may be separately mailed or included with the paper or electronic billing statement delivered to the customer. Subsequent notices may be made by separate mailing, included with a billing statement or, with the customer's consent, by electronic notice with reference to information contained on the telephone company's website.Idaho Admin. Code r. 31.41.01.600