Idaho Admin. Code r. 31.41.01.311

Current through September 2, 2024
Section 31.41.01.311 - CESSATION OF SERVICE IN A SERVICE AREA
01.Single Local Service Provider. A telephone company that intends to terminate a service regulated under Title 61, Idaho Code, and an eligible telecommunications carrier that intends to terminate its universal service obligation in an area where it is the only eligible telecommunications carrier, must comply with the following:
a. Petition the Commission for authority to terminate the service at least ninety (90) days before the company intends to terminate the service. If the Commission does not deny the petition or set it for hearing within ninety (90) days after receiving the petition, it shall be deemed approved;
b. Mail a notice to each affected customer and to each telecommunications provider affected by the proposed cessation no later than ten (10) days after filing its petition with the Commission.
c. Include with its petition a copy of the notice to customers and the number of customers affected by the proposed cessation;
d. Demonstrate that the termination will not deprive the public of necessary telephone services;
e. Obtain Commission approval before transferring customers to other telecommunications providers.
02.Competitive Local Service Provider. A local exchange company that intends to terminate local exchange service that is not subject to regulation under Title 61, Idaho Code, and an eligible telecommunications carrier that intends to terminate its universal service obligation in an area where it is not the only eligible telecommunications carrier, must comply with the following:
a. Provide notice to the Commission and each affected customer at least forty-five (45) days prior to the proposed termination of service;
b. Inform the Commission of the number of customers and the other providers affected by the proposed termination, and the company's plan to ensure that all customers served by the company will continue to be served;
c. The telecommunications company may, after complying with this rule, transfer customers to another telecommunications provider without obtaining affirmative approval from affected customers if the following conditions are satisfied:
i. The company terminating service has a written commitment from another provider to accept all of the exiting company's customers within the receiving company's service area;
ii. All affected customers are notified at least forty-five (45) days in advance that they may apply to another telecommunications company for the service that is being terminated, and that if they do not obtain service from another provider, then the exiting company will automatically transfer them to the receiving company.
iii. The receiving company may provide service to the terminating company's customers for up to forty-five (45) days without the affected customer applying for service from the receiving company. If the affected customers do not apply for service from or otherwise affirm an agreement to be served by the receiving company within forty-five (45) days, the receiving company may discontinue service.

Idaho Admin. Code r. 31.41.01.311

Effective March 31, 2022