Section 31.41.01.307 - INSUFFICIENT GROUNDS FOR TERMINATION OF LOCAL EXCHANGE SERVICE01.Termination Prohibited. Telephone companies will not terminate service or provide notice of intent to terminate service if the unpaid bill cited as grounds for termination is: a. Less than thirty ($30) dollars;b. For telephone service provided to any other customer or former customer (unless that customer has a legal obligation to pay the other bill) or for a class of service (business or residential) other than the one to which the customer currently subscribes;c. For MTS or other goods and services provided by the telephone company or for which the telephone company bills;d. For service provided four (4) or more years ago unless the customer made a payment on the bill within the past four (4) years, or the customer signed a written payment agreement and then failed to pay;e. The subject of an informal or formal complaint filed with the Commission; orf. Is at issue in a case pending before a court in the state of Idaho unless termination is authorized by court order.Idaho Admin. Code r. 31.41.01.307