Section 31.21.01.310 - INSUFFICIENT GROUNDS FOR TERMINATION OR DENIAL OF SERVICE01.Termination of Service. Utilities will not terminate service or provide notice of intent to terminate service if the unpaid bill cited as grounds for termination is: a. Less than fifty dollars ($50) or two (2) months' charges for service, whichever is less.b. For utility service to any other customer (unless that customer has a legal obligation to pay the other customer's bill) or for any other class of service.c. For the purchase of non-utility goods or services.d. For service provided four (4) or more years ago unless the customer has promised in writing to pay or made a payment on the bill within the last four (4) years.e. The subject of an informal or formal complaint filed with the Commission, except as provided for under Rule 401.f. At issue in a case pending before a court in the state of Idaho unless termination is authorized by court order.02.Denial of Service. A utility will not deny service or notify an applicant that the utility will deny the applicant service if any of the criteria listed in Subsection 310.01.b. through 310.01.f. apply to the unpaid bill cited as grounds for denial of service.Idaho Admin. Code r. 31.21.01.310