Section 15.01.03.010 - DEFINITIONSAny item not specifically defined below has the same meaning as those defined in IDAPA 15.01.01, "Rules Governing Senior Services Program," and the Older Americans Act (OAA), Section 711, and Title 67, Chapter 50, Idaho Code.
01.Access. Right to enter long-term care facility upon notification of person in charge.02.Affected Parties. Long-term care facilities, state or county departments or agencies, or others against whom a complaint has been lodged.03.Area III. Planning and service area made up of: Canyon, Valley, Boise, Gem, Elmore, Washington, Ada, Adams, Payette, and Owyhee counties.04.Complainant. The local ombudsman or any individual or organization who registers a complaint with the local ombudsman.05.Complaint Investigation/Resolution. Activities related to receiving, analyzing, researching, observing, interviewing, verifying or resolving a complaint through advocacy, facilitation, conciliation, mediation, negotiation, representation, referral, follow-up, or education.06.Complaints. Allegations made by or on behalf of eligible clients, whether living in long-term care facilities or in the community.07.Designation. Process by which the Office approves the location of local ombudsman programs within AAAs and delegates to such programs the authority to carry out the purposes of the program.08.Local Ombudsman. An individual associated with a designated local Ombudsman for the Elderly Program, who performs the duties of ombudsman.09.Long-Term Care Facility. Skilled nursing facilities as defined in IDAPA 16.03.02, Subsection 002.33, "Skilled Nursing Facilities," and residential assisted living facilities as defined in IDAPA 16.03.22, "Residential Assisted Living Facilities."10.Non-Jurisdictional Complaints. Complaints made by or on behalf of residents of long-term care facilities who are under the age of sixty (60) or complaints concerning persons outside the statutory jurisdiction of an ombudsman.11.Office. Office of the State Ombudsman for the Elderly pursuant to Title 67, Chapter 50, Idaho Code, Section 67-5009.12.Resident. Resident as defined in IDAPA 16.03.22, "Residential Assisted Living Facilities."Idaho Admin. Code r. 15.01.03.010