Section 8-63-75 - Formal complaint process(a) If the complaint is denied through the administrative review process, the complainant shall be entitled to file a formal complaint within ten calendar days after the notice of administrative review decision.(b) Upon receipt of the formal complaint, the assistant superintendent or designee shall review the complaint and issue a written decision within ten calendar days after completion of the formal review. If the complaint is:(1) Denied and the matter is within the jurisdiction of the merit appeals board, information on filing a formal appeal with the merit appeals board shall accompany the written decision; or(2) Denied and the matter is not within the jurisdiction of the merit appeals board, the decision on the complaint shall be final and binding, unless the matter is within the proper jurisdiction of another body or agency. [Eff JUN 29 2012 ] (Auth: HRS §§ 302A-1112, 76-17) (Imp: HRS §§ 76-14, 76-42)