As used in this subchapter:
"Documentary evidence" means material contained or certified in writing that tends to establish the truth or falsity of the matter in issue.
"Hearing request" means any clear expression, oral or written, by the household or its authorized representative to the effect that it wishes to appeal a decision or that an opportunity to present its case to a higher authority is desired.
Haw. Code R. § 17-602.1-23