The CCO may use Alternative Dispute Resolution (ADR) procedures to increase the opportunity for inexpensive and expeditious resolution of issues that are in dispute.
The elements of ADR shall include:
ADR procedures may be used at any time that the CCO has the authority to resolve the issue in dispute.
If a claim has been submitted, ADR procedures may be applied to all or a portion of the claim.
An agreement to use ADR shall be in writing and shall specify a maximum award that may be used by the arbitrator.
D.C. Mun. Regs. tit. 8, r. 8-B3069