D.C. Mun. Regs. tit. 30, r. 30-2122

Current through Register Vol. 71, No. 44, November 1, 2024

Rule 30-2122 - SPORTS WAGERING ACCOUNT REQUIREMENTS

2122.1

Online sports wagering shall only be engaged in by players who have established a Sports Wagering Account.

2122.2

Nothing in this section shall be interpreted to prohibit Operators or Management Services Provider from accepting anonymous wagers at Sports Wagering Facility Ticket Writers or a Self-Service Betting Terminal.

2122.3

The information obtained to initially create a Sports Wagering Account is recorded and maintained. The information includes, but is not limited to:

(a) The player's legal name;

(b) The player's date of birth;

(c) The player's residential address (a post office box is not acceptable); and

(d) The player's Social Security number (SSN) or equivalent for a foreign player such as a passport or taxpayer identification number. The player may enter only the last four (4) digits of an SSN if the other factors are sufficient to determine the entire nine-digit SSN within four (4) minutes; if that cannot be done, entry of the nine-digit SSN is required.

2122.4

Operators and Management Services Providers shall:

(a) Verify the player's identity, including that the player is of the legal age of eighteen (18) years of age or older, not self-excluded or otherwise prohibited from participating in Sports Wagering; and

(b) Record the document number of the government-issued identification credentials examined, or other methodology for remote, multi- sourced authentication, which may include third-party and governmental databases, as approved by the Office.

2122.5

Operators and Management Services Providers shall have an age verification process as a part of its registration process which may include requiring the use of a reputable independent third party that is common in the business of verifying an individual's personal identity information.

2122.6

Operators and Management Services Providers shall record the player's acceptance of the terms and conditions and privacy policy and acknowledgment that the information they provided is accurate and that they are prohibited from allowing any other person to access or use their Sports Wagering Account.

2122.7

Operators and Management Services Providers shall notify the player of the establishment of the Sports Wagering Account by email or first-class mail.

2122.8

Once a Sports Wagering Account is created, a secure personal identification for the player authorized to use the Sports Wagering Account shall be established that is reasonably designed to prevent the unauthorized access to, or use of, the Sports Wagering Account by any individual other than the player for whom the Sports Wagering Account is established.

2122.9

A player shall have only one (1) Sports Wagering Account for each License.

2122.10

A Sports Wagering Account may be funded using:

(a) Cash deposits made directly with the Licensee;

(b) Personal checks, cashier's checks, wire transfer and money order deposits made directly or mailed to the Licensee;

(c) Debits from the player's debit card or credit card;

(d) Transfers from another account verified to be controlled by the player through the Automated Clearing House (ACH deposit) or another mechanism designed to facilitate electronic commerce transactions;

(e) Cash complimentary, promotional credit, or bonus credit;

(f) Winnings;

(g) Adjustments made by the Licensee with documented notification to the player;

(h) A transaction at a Self-Service Betting Terminal; or

(i) Any other means approved by the Office.

2122.11

A failed ACH deposit attempt shall not be considered fraudulent if the player has successfully deposited funds via an ACH transfer on a previous occasion with no outstanding chargebacks. Otherwise, the Operator or Management Services Provider shall:

(a) Temporarily block the player's Account for investigation of fraud after five (5) consecutive failed ACH deposit attempts within a ten (10) minute time period. If there is no evidence of fraud, the block may be vacated; and

(b) Suspend the player's Account after five additional consecutive- failed ACH deposit attempts within a ten- minute period.

2122.12

Prior to any withdrawal, if a player used a credit or debit card to fund a Sports Wagering Account, any remaining balance in the Sports Wagering Account up to the amount of the deposit shall be refunded to the player's credit or debit card account used to fund the Sports Wagering Account provided that a credit or debit card issuer permits the return of a withdrawal from a Sports Wagering Account funded by the credit or debit card of the issuer.

2122.13

Funds may be withdrawn from a player's Sports Wagering Account as follows:

(a) Wagers;

(b) Cash withdrawal made directly with the Licensee;

(c) Personal check, cashier's check, wire transfer and money order by the Licensee made payable to the player and issued directly or delivered to the player's address on file in a manner approved by the Office;

(d) Credits to the player's debit card or credit card;

(e) Transfers to another account verified to be controlled by the player through the automated clearing house (ACH withdrawal) or another mechanism designed to facilitate electronic commerce transactions;

(f) Adjustments made by the Licensee with documented notification to the player;

(g) A transaction at a Self-Service Betting Terminal; or

(h) Any other means approved by the Office.

2122.14

A player's request for withdrawal of funds (i.e., deposited and cleared funds and funds won) is completed within a reasonable timeframe unless there is a pending unresolved player dispute or investigation. Funds for withdrawal may be withheld from withdrawal until the funding transaction clears or the chargeback period ends. Promotional credits or bonus credits with conditions may not be withdrawn unless all conditions are met.

2122.15

All adjustments to player Accounts for amounts of five hundred dollars ($500.00) or under shall be periodically reviewed by supervisory personnel as set forth in the Licensee's internal controls. All other adjustments shall be authorized by supervisory personnel prior to being entered.

2122.16

Operators shall not allow the transfer of funds or credits between players.

2122.17

Operators shall provide an account statement with details to a player on demand, which shall include account activity for at least the six (6) months preceding twenty-four (24) hours prior to the request. In addition, Operators and Management Services Providers shall, upon request, be capable of providing to a player a summary statement of all player activity during the past year.

2122.18

Operators shall maintain a bank account within the District, separate from all other operating accounts to ensure the security of funds held in Sports Wagering Accounts. The balance maintained in this account shall be greater than or equal to the sum of the daily ending cashable balance of all Sports Wagering Accounts, funds on wagers, and pending withdrawals. Operators and Management Services Providers shall have unfettered access to all player Sports Wagering Account and transaction data to ensure the amount held in its independent account is sufficient.

2122.19

Operators shall periodically re-verify a player's identification upon reasonable suspicion that the player's identification has been compromised.

2122.20

Operators shall offer a readily-accessible method for a player to close his or her account. Any balance remaining in a player's Sports Wagering Account closed by a player shall be refunded pursuant to the Licensee's internal controls.

2122.21

Sports wagering systems shall employ a mechanism that can detect and prevent any player-initiated wagering or withdrawal activity that would result in a negative balance of a Sports Wagering Account.

2122.22

A player's Sports Wagering Account shall be disabled after three failed log- in attempts and require multi- factor authentication to recover or reset a password or username.

2122.23

A mechanism shall be employed that places a Sports Wagering Account in a suspended mode:

(a) When requested by the player for a specified period of time, which shall not be less than seventy-two (72) hours (self- exclusion);

(b) When required by the Office; or

(c) Upon a determination that a player is a prohibited Sports Wagering Participant ;

(d) When initiated by an Operator or Management Services Provider that has evidence that indicates:

(1) Illegal activity;

(2) A negative account balance;

(3) After failed ACH deposit attempts;

(4) A violation of the terms and conditions has taken place on a player's Sports Wagering Account.

2122.24

When a Sports Wagering Account is in a suspended mode, the player shall be prevented from:

(a) Wagering;

(b) Depositing funds;

(c) Withdrawing funds, unless the reason for the suspended mode would not prohibit a withdrawal;

(d) Making changes to their Sports Wagering Account ; and

(e) Removing of the Sports Wagering Account from the system.

2122.25

A suspended Sports Wagering Account may be restored;

(a) Upon expiration of the time period established by the player;

(b) When permission is granted by the Office;

(c) When the player is no longer a prohibited sports wagering participant; or

(d) When the Operator or Management Services Provider has lifted the suspended status.

D.C. Mun. Regs. tit. 30, r. 30-2122

Final Rulemaking published at 66 DCR 011618 (8/30/2019)