D.C. Mun. Regs. tit. 30, r. 30-2007
Players may Withdraw prizes in their Account.
Players may not Withdraw Deposits that are made into their Account.
It is the Player's responsibility not to Deposit more than they intend to Wager.
Prizes may be Withdrawn by ACH, bank transfer, electronic wallet, bank draft or other method the Office approves. Players may initiate a Withdrawal through their Account. By initiating a Withdrawal, Players consent that the Office may:
Players cannot make any Withdrawal, including any prize amount, until they have successfully completed at least one verified Deposit. The Office is not liable for any damages or losses resulting from delay in processing a Withdrawal.
Before processing a Withdrawal, the Office may require Players to provide additional information, provide copies of documents, or appear in person at Office headquarters. Players may also be required to complete additional Claim forms and/or certify documentation detailing their Deposits, Withdrawals, and other Account transactions.
The Office may hold any Withdrawal if it is suspected that a Player may be engaging in or have engaged in fraudulent, collusive, unlawful or improper activity pending completion of an investigation. Players are required to cooperate in any investigation into such activity. A Player's refusal to cooperate with an investigation may lead to a hold being placed on their Withdrawal. The Office is not liable for any damages or losses resulting from any delay or denial of a Withdrawal resulting from an investigation.
D.C. Mun. Regs. tit. 30, r. 30-2007