D.C. Mun. Regs. tit. 3, r. 3-10404
Upon receipt of a complaint, the Director may first seek to resolve disputes through conciliation.
The goal of conciliation is to arrive at an acceptable resolution of the complaint through discussion and exchange of views. The Director may only issue an Advisory Opinion on a complaint resolved through conciliation with the consent of the parties and for the sole purpose of instructing the public on the issue in dispute.
In the conciliation discussion, the Director (or the Director's designee) serves as facilitator.
If conciliation is not successful, the Director may dismiss the complaint, investigate further, issue an Advisory Opinion or take any other step permitted by the Open Meetings Act and in these regulations.
D.C. Mun. Regs. tit. 3, r. 3-10404