From each household offered a Program slot, the Department shall request documentation that will enable the Department to verify eligibility for the Program. The Department will contact each household through the U.S. Postal Service, email, telephone or other means determined by the Department.
The Department may verify eligibility criteria by obtaining relevant information from government-funded emergency or temporary housing or rental assistance programs administered by the District. Documentation that the Department shall use to verify eligibility for the Program may include:
In addition to documents listed in §§ 7904.2, the Department may use in-person interviews and third party information to verify Program eligibility.
Each head of household offered a Program slot shall also sign and submit to the Department a release form, either personally or through an authorized representative, which authorizes the Department to obtain or verify information necessary to confirm Program eligibility.
If further information is needed from the household to verify Program eligibility, the Department shall request additional information by telephone, email or U.S. Postal Service. This request shall specify the information needed to complete the household's eligibility verification and the timeframe in which the additional documentation must be provided to the Department.
The Department will notify the household once all requested documentation needed to verify eligibility has been received.
If a household has not obtained and provided to the Department the requested information needed to verify eligibility for the Program within thirty (30) calendar days of the date of the Conditional Offer of Enrollment, as listed in §§ 7903.11(b), the household will lose its spot on the list and a new household will be offered the subsidy, as described in section §§ 7903.10.
The Department shall determine the eligibility in as short a time as feasible, but not later than ten (10) business days after receipt of all requested information by the Department.
If a household successfully completes the application and eligibility verification processes described in §§ 7903 and this section, the Department shall give to the applicant, directly or through an authorized representative, a written notice entitled "DC Flex Program: Notice of Enrollment in the Program", as listed in §§ 7903.11(d), which shall state:
Upon a household's enrollment in the Program, the Department will facilitate the household's transition from any other District or federal government rental assistance program to ensure the household's compliance with the eligibility requirement set forth in §§ 7901.5.
At the discretion of the Director, a household may receive an extension on the timeline described in the application and eligibility verification process requirements described in §§ 7903.9, §§ 7903.10 or §§ 7904.7, for demonstrated good cause. For the purposes of this subsection, "good cause" means:
D.C. Mun. Regs. tit. 29, r. 29-7904