D.C. Mun. Regs. tit. 29, r. 29-2507
To determine eligibility for family shelter, each family seeking assistance shall complete an application at a central intake center. The application shall be in writing on a form prescribed by the Department and shall be signed by the applicant.
If a family includes more than one (1) head of household, it is not necessary for both heads of household to be present at the time of application.
A family applicant may be required to provide as part of the application the following information necessary to determine the family's general eligibility for shelter or supportive housing:
Each family applicant shall provide documentation that is reasonably available to the applicant in support of the application.
A family applicant shall be allowed up to seven (7) days after submission of the application to provide necessary documentation not available at the time of application.
If a family applicant is unable to provide necessary documentation within seven (7) days after the application, the intake center may either extend the time frame for providing the documents based on the particular circumstances or waive the requirement for the documentation, provided the applicant signs an affidavit containing the necessary information, such as residency status, or state of homelessness.
Any applicant who requires assistance with filling out the application form may request and shall receive such assistance.
If a request for assistance is made by an applicant with a disability, or by the authorized representative of an applicant with a disability, the Provider or the intake center shall assist such applicant or authorized representative with any aspect of the application process necessary to ensure that the applicant with a disability has an equal opportunity to submit an application.
Pursuant to section 2546, a person with a disability may request a reasonable modification at any time during the application process. Requests may be oral or in writing. Oral requests shall be reduced to writing by the applicant, intake or Provider staff, or any person identified by the individual, and submitted in accordance with the Provider or intake center policy and procedure.
Based on the information received from the completed and signed application and an intake interview with the applicant, the intake center shall make a determination of general eligibility in accordance with section 2501. The intake center shall give the applicant written notice of the applicant's general eligibility determination, which shall include:
No individual or family may be deemed ineligible for services solely because the individual or family cannot establish proof of homelessness or residency at the time of the individual or family's application for assistance; however, an eligibility determination for shelter or supportive housing may be delayed if an applicant does not provide information sufficient to making such determination.
D.C. Mun. Regs. tit. 29, r. 29-2507