If the applicant or recipient claims good cause for noncooperation, CSED shall suspend all paternity establishment, support order establishment, and modification or enforcement in the child support case that is the subject of the claim until CSED determines the existence or non-existence of good cause.
If an applicant or recipient claims good cause for noncooperation based on any ground other than pending adoption, or otherwise indicates that the applicant or recipient or child is at risk of abuse, CSED shall provide referrals to appropriate legal, medical, and support services.
D.C. Mun. Regs. tit. 29, r. 29-1711