Applicants or recipients may request orally, or in writing a Fair Hearing from the D.C. Energy Office, for any of the following reasons:
The Office of Energy shall conduct a case review to seek administrative resolution of a contested case prior to a hearing. If the case review does not resolve the issue, the client may request a Fair Hearing at the Fair Hearing Office of the Department of Human Services, located at the following address:
1170 12th Street, N.W.
Second Floor
Washington, D.C. 20005
Telephone: 724-5432
Hearings shall be held in a place reasonably convenient to the claimant.
The claimant shall be afforded an opportunity to review his or her CEAP file.
The hearing officer shall be a District of Columbia employee who is not involved in the decision being appealed.
The following rights shall be guaranteed the claimant:
Testimony shall be given under oath.
The hearings shall be recorded and the decision shall be based on the record.
The claimant shall request a fair hearing within sixty (60) days of the denial of application, the contested change in payment or the termination notice, but a recipient notified of a reduction or a termination under §§ 1104.2 and 1104.3 of these rules shall request a hearing within the ten (10) day period under those subsections to continue to receive benefits pending a hearing decision.
Hearing decisions shall be made within thirty (30) days after a request.
D.C. Mun. Regs. tit. 29, r. 29-1105