D.C. Mun. Regs. tit. 29, r. 29-10500

Current through Register Vol. 71, No. 49, December 6, 2024
Rule 29-10500 - COMMUNITY RESTROOM INCENTIVE PILOT PROGRAM
10500.1

The Department shall implement and administer the Community Restroom Incentive Pilot Program ("Pilot Program") established pursuant to section 4 of the Public Restroom Facilities Installation and Promotion Act of 2018 (the "Community Restroom Act"), effective April 11, 2019 (D.C. Law 22-280; D.C. Official Code § 10-1053) .

10500.2

The Department shall provide available Pilot Program funds as a financial incentive to places of public accommodation participating in the Pilot Program and located within the business improvement district ("BID") area selected by the Department, that make their restroom facilities available, free of charge, to any person, regardless of whether that person patronizes the place of public accommodation.

10500.3

The Department shall select one (1) BID registered by the Mayor pursuant to Section 6 of the Business Improvement Districts Act of 1996, effective May 29, 1996 (D.C. Law 11-134; D.C. Official Code § 2-1215.06) as the geographic area within which the Pilot Program will be implemented.

10500.4

To be eligible to participate in the Pilot Program, a place of public accommodation must:

(a) Be located within the geographic boundaries of the BID selected by the Department pursuant to § 853.2;
(b) Have a basic business license issued by the Department of Consumer and Regulatory Affairs and such other licenses, registrations, and certifications that may be required by District law;
(c) Be in good standing with the Department of Consumer and Regulatory Affairs;
(d) Have a Certificate of Clean Hands from the Office of Tax and Revenue;
(e) Have a minimum of one (1) restroom facility that is accessible to the

public during stated hours of operations.

10500.5

An eligible applicant seeking to participate in the Pilot Program shall submit a written application to the Department on such form or forms as may be prescribed by the Department and shall provide such other information and documents as the Department may request to determine the applicant's eligibility. The completed application form shall include a signed statement by the applicant attesting that all of the information provided in the application is true and accurate to the best of the applicant's knowledge and belief.

10500.6

Within sixty (60) days after receipt of a complete application, the Department shall notify the applicant whether their application has been approved or denied or if additional information or documentation is needed to make a determination. If an application is denied, the Department shall provide the applicant with a written 3 explanation of the reason for the denial.

10500.7

An applicant may appeal the denial by the Department in writing to the Director within ten (10) days after receipt of the Department's determination. An applicant may not appeal a decision that is based in whole or in part on the unavailability of funds for the Pilot Program. The Department shall issue a decision on the appeal within thirty (30) days after receipt of the appeal.

10500.8

If the application is approved, the applicant shall be required, as a condition of its participation in the Pilot Program, to execute an agreement, provided by the Department, which shall include:

(a) The dollar amount of the Pilot Program incentive award;
(b) The period of time during which the participant is required to participate in the Pilot Program;
(c) The terms and conditions of the participant's participation in the Pilot Program, including the requirements set forth in section 4 of the Community Restroom Act (D.C. Official Code § 10-1053);
(d) Post-Pilot Program reporting requirements; and
(e) A requirement that the participant return the incentive award funding, or a portion thereof, if the Department determines that the participant is not in compliance with the terms of the agreement or the participant voluntarily rescinds its participation in the Pilot Program.
10500.9

The Pilot Program agreement shall be signed by the owner of the property where the place of public accommodation is located or by the holder of a possessory interest in the place of public accommodation.

10500.10

The Department may provide an incentive award to each participant in the Pilot Program. The Department shall determine the amount of the incentive award for each participant based on the number of restrooms made available to the public in the place of public accommodation.

10500.11
(a) The Department shall provide a Pilot Program participation decal and sign to each participant in the Pilot Program.
(b) The decal shall contain a visible logo indicating a place of public accommodation's participation in the Pilot.
(c) The sign, which shall be located directly underneath the decal, shall state that any person may use the place of public accommodation's restroom facility free of charge regardless of whether the person patronizes the place of public accommodation.
(d) The sign shall also include fields that allow the participant to indicate the:
(1) Hours of operation of the place of public accommodation;
(2) Availability of gender-based or unisex toilets;
(3) Availability of access for persons with disabilities;
(4) Availability of a baby changing station; and
(5) The number of toilets available.
(e) The Department's contact information for persons filing a complaint shall be pre-printed on the sign.
(f) Within thirty (30) days after receiving the decal and sign from the Department, the participant shall indicate on the sign the hours of operation and number of restrooms available, and, where applicable, mark with an "X" the availability of gender-based or unisex toilets, disability accessible toilets, or baby changing stations. The decal and sign shall be placed in a prominent location that is visible from the street or sidewalk.
(g) If the participant does not display the decal and sign in a prominent location that is visible from the street or sidewalk within thirty (30) days after it receives the decal and sign, the Department shall issue a warning and notice to cure to the participant.
10500.12
(a) A Pilot Program participant shall use all of the incentive award funding to pay for maintenance of its restroom facility and restroom facility supply costs.
(b) Allowable restroom facility maintenance costs include but are not limited to the cost of labor for cleaning the restroom facilities and the cost of maintaining and replacing:
(1) Plumbing;
(2) Soap dispensers;
(3) Paper towel dispensers; and
(4) Waste receptacles.
(c) Allowable restroom facility supply costs include but are not limited to the costs of:
(1) Toilet tissue;
(2) Cleaning supplies;
(3) Paper towels;
(4) Seat covers; and
(5) Soap.
10500.13

The Department may request that a Pilot Program participant provide an accounting of its expenditures of the incentive award funding. The accounting shall list each cost paid for from the incentive award and a description of the purpose of the payment.

10500.14

A Pilot Program participant shall be deemed ineligible to remain in the Pilot Program if:

(a) The participant fails to display the Pilot Program participation sign at the place of public accommodation in a prominent location that is visible from the street or sidewalk within thirty (30) days after receiving the sign from the Department and, after receiving a warning and notice to cure from the Department, the participant falls to so display the sign; or
(b) The Department determines, after investigation, that the participant denied access to a person to use its restroom, unless the person was denied access because they were violating District law, posed a health risk, or posed a threat of harm to themselves or others.
10500.15

A person who has been denied access, or a person acting as a representative of a person who has been denied access, to a restroom facility at a Pilot Program participant may file a complaint with the Department in a manner determined by the Department. The Department may investigate the complaint if it determines that the complaint is not frivolous or otherwise without merit.

10500.16

If the Department determines that a Pilot Program participant is ineligible to remain in the Pilot Program, it shall issue a notice to the participant that:

(a) Includes a statement of the Department's determination that the participant is ineligible to remain in the Pilot Program and its basis for the determination;
(b) Informs the participant that they may file an appeal within ten (10) days after receipt of the notice.
10500.17

The participant may appeal the determination in writing to the Department within ten (10) days after receipt of the notice. If the participant does not timely submit an appeal, the participant shall, within thirty (30) days after receipt of the notice, return to the Department all incentive award funding disbursed to the participant.

10500.18

An appeal shall outline the reasons the Department's determination should be reversed and shall include any supporting information and documentation.

10500.19

The Department shall review the participant's appeal and issue a written

determination within thirty (30) days after receipt of the appeal.

10500.20

If the Department upholds its determination, it shall issue a notice of

determination on appeal to the participant. The participant shall return to the Department all incentive award funding disbursed to the participant within thirty (30) days after receipt of the Department's notice of determination on appeal.

10500.21

The Department may make unannounced site visits to any Pilot Program participant during the participant's posted hours of operation, either through the use of departmental staff or through a non-governmental designee chosen by the Department, to ensure adherence to the requirements of the Pilot Program.

10500.22

If a participant voluntarily chooses to leave the Pilot Program before the end of the time period it agreed to participate in the Program, the participant shall return to the Department a portion of the Pilot Program funding. The amount of the Pilot Program funding that shall be returned by the participant shall be equal to (the total incentive award amount) minus ((the participant's total incentive award amount divided by the number of days the participant agreed to participate in the Pilot Program) multiplied by (the number of days in which the participant participated in the Pilot Program)).

10500.23

Upon completion of the Pilot Program, the Department may require a participant to provide programmatic feedback on a form prescribed by the Department.

10500.24

The Department shall maintain a public list of all Pilot Program participants. The list shall include the participant's business entity name, address, and hours of operation. The Department shall make the list available on the Department's website.

D.C. Mun. Regs. tit. 29, r. 29-10500

Final Rulemaking published at 69 DCR 6435 (6/3/2022)