DHCF shall implement all safeguards described in this section to prevent premature depletion of Services My Way participants' PDS budgets and address potential service delivery issues associated with budget underutilization.
The Financial Management Services Division of the VF/EA FMS-Support Broker entity shall prepare and issue a monthly PDS budget report to all participant/representative-employers, their support brokers, EPD Waiver case managers, and DHCF or its designee. The monthly PDS budget report shall include the following elements:
Support brokers shall review the monthly PDS budget report with participant/representative-employers during their monthly phone contact.
The Financial Management Services Division of the VF/EA FMS-Support Broker entity shall monitor PDCS services utilization and provide written notice to the participant/representative-employer, the support broker, the EPD Waiver case manager, and DHCF or its designee of any significant over- or under-utilization of PDCS services.
If the Financial Management Services Division of the VF/EA FMS-Support Broker entity discovers significant over- utilization of PDCS services, the participant/representative-employer shall be referred to the Remediation, Training and Termination Protocol described in § 10112.
If the Financial Management Services Division of the VF/EA FMS-Support Broker entity discovers significant under- utilization of PDCS services, the support broker shall address the issue with the participant/representative-employer and develop a corrective action plan as necessary to remedy the issue.
D.C. Mun. Regs. tit. 29, r. 29-10113