D.C. Mun. Regs. tit. 28, r. 28-1201
OCJPA shall accept any non-criminal complaint concerning community-based residential facilities for court involved persons.
Complaints shall be accepted by telephone or in writing.
Complaints shall specify the location of the facility and the nature of the complaint.
Complainants shall be encouraged to identify themselves and provide an address and phone number for subsequent contact.
Anonymous complaints shall be accepted and reviewed.
Written and phone complaints may be submitted during working hours (Monday through Friday, 8:00 a.m. - 5:30 p.m.) to the Executive Director of the D.C. Office of Criminal Justice Plans and Analysis, 421 8th Street, N.W., Second Floor, Washington, D.C. 20004. The telephone number is (202) 727-6537.
Complainants who have identified themselves shall be sent a written verification of complaint receipt within forty-eight (48) hours.
OCJPA shall initially determine whether or not the complaint is emergency in nature. Complaints determined to be emergencies shall receive expedited review.
A record of all complaints received shall be maintained at OCJPA and shall be published quarterly.
Quarterly publication shall not preclude the withholding of information to the extent necessary to preserve individual privacy interests and to preserve the integrity of investigations that may be conducted by the Metropolitan Police Department on referred complaints.
The Metropolitan Police Department shall provide to OJCPA copies of all public reports prepared by members of the Department concerning criminal and non-criminal incidents occurring in or around community-based residential facilities for court involved persons. OCJPA shall maintain these reports along with other complaint files and shall include them in quarterly summary and status reports.
D.C. Mun. Regs. tit. 28, r. 28-1201