Each individual or group contract, or evidence of coverage, shall include a table of contents.
Each section in the aforementioned documents shall be self-contained and independent, and any section may cross-reference another section or sections when necessary and appropriate. However, general provisions applicable to more than one section may be included in a common section.
The group or individual contracts and the evidence of coverage shall be printed in ten (10) point type or more.
The group or individual contract and evidence of coverage shall be printed in a legible type style with adequate contrast between ink and paper. Captions, headings, and spacing shall be used to increase overall legibility.
The group or individual contracts and evidence of coverage shall be written in everyday conversational language.
Technical terms and words with special meaning shall be avoided wherever possible. If a technical word is used, it should be clearly defined in the document.
The group or individual contract and evidence of coverage must earn at least a score of forty on the Flesch Reading Ease Test or an equivalent score on any other comparable test, or a lower score on either if the Commissioner finds the policy or document reasonably easy to read.
The Flesch Reading Ease Test will be scored by the following method:
For purposes of subsection 3511.8, the following procedures shall be used:
D.C. Mun. Regs. tit. 26, r. 26-A3511