Current through Register Vol. 71, No. 49, December 6, 2024
Rule 22-B5506 - EVIDENCE OF COVERAGE5506.1Each QO shall prepare and submit for prior written approval of the Department a form that is evidence of coverage.
5506.2The QO shall provide each enrollee with written evidence of coverage prior to the effective date of enrollment which shall include the following:
(a) Notification of the recipient's effective date of enrollment;(b) A plan membership card;(c) Information about the conditions of enrollment in the plan and scope, content, duration and limitation of coverage;(d) An explanation of the procedure for obtaining benefits, including the address and telephone number of primary care physicians, and the hours and days the facilities are open and service is available;(e) Where and how emergency medical care is available on a twenty-four (24) hour, seven (7) day a week basis, and an explanation of out-of-plan coverage;(f) Notification that loss of Medicaid eligibility will likewise result in loss of plan enrollment under Medicaid sponsorship (except as otherwise provided in the contract);(g) Notification of the enrollee's responsibility for reporting any third party payment source;(h) A description of the grievance process; and(i) Information regarding allowable reasons and procedures for disenrolling from the plan.D.C. Mun. Regs. tit. 22, r. 22-B5506
Final Rulemaking published at 34 DCR 1550, 1558 (March 6, 1987)