The Mayor shall establish a Central Referral Bureau which shall have the functions provided in this section.
The Central Referral Bureau shall keep and make available to the public an accurate and current listing of all licensed skilled care, intermediate care, and community residence facilities in the District, indexed according to their classification, location, size, admission restrictions, the ratings assigned them by the Central Referral Bureau, and their most recent occupancy reports.
The Central Referral Bureau shall develop, in cooperation with District medical associations, nurses' associations, pharmaceutical associations, associations of nursing home directors and community residence facility residence directors, mental health associations, associations for retarded persons, senior citizens' associations, and any other interested community associations, criteria and a monitoring system for rating licensed facilities based on the excellence with which they perform their recognized functions.
The Central Referral Bureau shall not be responsible for any assessments that are normally the responsibility of District licensing authorities.
The Central Referral Bureau shall keep on file for public inspection the following records concerning each licensed facility:
The Central Referral Bureau shall recommend placements in community residence facilities for the following:
Recommended placements shall be based on an evaluation of the applicant's physical, mental, and social needs made by a team of physicians, nurses, social workers, and other professional and paraprofessional personnel made available to the Central Referral Bureau for that purpose.
The Central Referral Bureau shall be responsible for certifying that a person is eligible for the supplementation of his or her Supplementary Security Income by the District government.
The Central Referral Bureau shall recommend placements in specific skilled care, intermediate care, or community residence facilities for any other person seeking such living arrangements at the request of the prospective resident or his or her next of kin, doctor, or sponsor.
Placement recommendations shall be based on evaluations of the prospective resident's physical, mental, and social needs as determined by the prospective resident's own physician or the professionals made available to the Central Referral Bureau by the District government.
For persons having no access to private or institutional social service assistance in actual placement in the facility, the Central Referral Bureau shall arrange assistance.
The Central Referral Bureau shall charge a fee for its service that takes into account the income and resources of the prospective resident.
The Central Referral Bureau shall advise the public, through the mass media and other reasonable means, of its functions.
The Central Referral Bureau shall receive complaints from residents, prospective residents, next of kin, sponsors of residents (if any), and other interested persons about skilled, intermediate, or community residence facilities and, after an initial screening of the complaint, shall refer those complaints to the proper District official.
The Central Referral Bureau's conclusion as to the validity of any complaints shall be made known in writing to the residence director of the facility involved, if any, and the appropriate District licensing authority.
The Central Referral Bureau shall reassess the placement of each resident of a community residence facility who is described in § 3020.6 periodically as it deems necessary, but in no case less often than once every two (2) years, for the purpose of determining whether the community residence facility in which the resident resides is able to meet his or her physical, mental, and social needs within the limits of its license.
The reassessment by the Central Referral Bureau shall be based on the following:
The Central Referral Bureau shall be responsible for the development of training programs as deemed necessary for the administrators, residence directors, and other community residence facility staff in order to provide pertinent information concerning the following:
Nothing in this section shall preclude an institution or a social service agency from maintaining its own placement and monitoring arrangements with community residence facilities.
D.C. Mun. Regs. tit. 22, r. 22-B3020