D.C. Mun. Regs. tit. 22, r. 22-B2023

Current through Register Vol. 71, No. 49, December 6, 2024

Rule 22-B2023 - GRIEVANCES

2023.1

Each hospital shall establish and implement a written process that promptly addresses grievances filed by patients or their representatives. The process includes, but is not limited to:

(a) A procedure for submission of grievances which is made available to patients or representatives;

(b) Time frames and procedures for review of grievances and provision of a response; and

(c) How information from grievances and responses are utilized to improve the quality of patient care and treatment.

D.C. Mun. Regs. tit. 22, r. 22-B2023

Notice of Final Rulemaking published at 55 DCR 8813 (August 15, 2008)