Each provider shall be established as a recognized legal entity in the District of Columbia and qualified to conduct business in the District. Evidence of qualification to conduct business includes a certificate of good standing and clean hands, or an equivalent document, issued by the District of Columbia Department of Consumer and Regulatory Affairs (DCRA). Each provider shall maintain the clinical operations, policies, and procedures described in this section. These operations, policies and procedures shall be reviewed and approved by the Department during the certification survey process. Providers certified or accredited by a national body may apply for deemed status. To be considered for deemed status, a prospective provider submitting an application for certification must request "Deemed Status" on the certification application. Providers must also provide a current copy of their national accreditation certificate along with their most recent accreditation report. Deemed Status does not waive the requirement of service specific requirements and/or fiscal responsibility requirements.
All providers shall report to the Department in a form and manner prescribed by the Department's policy on major unusual incidents, including but not limited to abuse or neglect of client or any other event that may compromise the health, safety, or welfare of clients.
Each provider shall execute a participation agreement with the District's Health Information Exchange (HIE) and utilize the HIE to receive and transmit protected health information for individuals in accordance with 42 CFR Part 2.
Each provider shall hire Qualified Practitioners and Credentialed Staff with the necessary qualifications to provide SUD treatment and/or RSS that meet the needs of its enrolled clients and in accordance with this chapter: Qualified Practitioners and Credentialed Staff must at all times adhere to the following:
Providers shall make services available a minimum five (5) days per week on a regular schedule for at least eight (8) hours per day, in the evening by appointment, and at least once a month on a Saturday for four (4) hours. An independently licensed clinician with the ability to provide and supervise the offered services must be available on-site during regular hours of operation.
Each provider shall have a full-time program director with authority and responsibility for the administrative direction and day-to-day operation of the program(s).
Each provider shall have a clinical director responsible for the full-time clinical direction and day-to-day delivery of clinical services provided to clients of the program(s). The clinical director must be a clinician who is licensed to practice independently in the District and supervise other clinical staff.
The program director and clinical director shall devote adequate time and authority to perform necessary duties to ensure that service delivery is in compliance with applicable standards set forth in this chapter and in applicable policies issued by the Department. The program director and clinical director shall not be the same individual.
Each provider shall establish and adhere to policies and procedures for selecting and hiring staff, including but not limited to requiring:
Each provider shall establish and adhere to written job descriptions for all positions, including, at a minimum, the role, responsibilities, reporting relationships, and minimum qualifications for each position. The minimum qualifications established for each position shall be appropriate for the scope of responsibility and clinical practice (if any) described for each position.
Each provider shall establish and adhere to policies and procedures requiring aperiodic evaluation of clinical and administrative staff performance that requires an assessment of clinical competence (if appropriate), general organizational work requirements, and key functions as described in the job description. The periodic evaluation shall also include an annual individual development plan for each staff member.
Each provider shall establish and adhere to a supervision policy to ensure that services are provided according to this chapter and Department policies on supervision and service standards as well as District laws and regulations.
Each provider shall establish and adhere to a training policy in accordance with §§ 6319 of this chapter.
Personnel policies and procedures shall apply to all staff and volunteers working for a provider and shall include:
Providers shall develop and implement procedures that prohibit the possession, use, or distribution of controlled substances or alcohol, or any combination of them, by staff during their duty hours, unless medically prescribed and used accordingly. Staff possession, use, or distribution of controlled substances or alcohol, or any combination of them, during off duty hours that affects job performance shall also be prohibited. These policies and procedures shall ensure that the provider:
Individual personnel records shall be maintained for each person employed by a provider and shall include, at a minimum, the following:
All personnel records shall be maintained during the course of an individual's employment with the program and for three (3) years following the individual's separation from the program.
All providers shall obtain a National Provider Identification (NPI) number for themselves and all personnel performing Chapter 63 services through the provider. All providers shall register themselves and all personnel performing Chapter 63 services with the Department of Health Care Finance's designated information system prior to billing for services.
All providers shall electronically transmit Behavioral Health Supplemental Data (BHSD) to the Department in a form and manner as prescribed by the Department. BHSD is a compilation of individual-level behavioral health data defined in the Department's Integrated Technology Engine (ITE) Provider Companion Guide (available at https://dbh.dc.gov/).
Providers shall timely transmit BHSD pursuant to the procedure established in the ITE through the EHR system as described in this chapter.
The Department shall provide notice of any future updates to the ITE Guide through https://dbh.dc.gov/.
D.C. Mun. Regs. tit. 22, r. 22-A6308