The purpose of these rules is to protect and enhance the rights and protections of consumers by establishing the specific procedure for response to and impartial resolution of grievances.
The rules in this Chapter are applicable to each mental health provider (MH provider) and the Department of Mental Health (DMH). References to DMH may refer to DMH when it is acting in its capacity as the Mental Health Authority for the District of Columbia.
D.C. Mun. Regs. tit. 22, r. 22-A300