The CCO may use Alternative Dispute Resolution (ADR) procedures to increase the opportunity for inexpensive and expeditious resolution of issues that are in dispute.
The elements of ADR shall include:
ADR procedures may be used at any time that the CCO has the authority to resolve the issue in dispute.
If a claim has been submitted, ADR procedures may be applied to all or a portion of the claim.
An agreement to use ADR shall be in writing and shall specify a maximum award that may be used by the arbitrator.
The CCO shall develop guidelines for the use of ADR procedures to resolve the dispute prior to utilizing this process. The CCO shall further develop clauses to be inserted in solicitations and contracts when ADR procedures will be utilized.
D.C. Mun. Regs. tit. 19, r. 19-4381