D.C. Mun. Regs. tit. 18, r. 18-409
Whenever a certificate is incorrectly drawn by the Director, due to an error on the part of a person other than the Director, the owner shall, within five (5) business days after the error is discovered, return the certificate to the Director with a written statement explaining how the error occurred, containing correct information, and accompanied by the proper fee for a new certificate.
Whenever a certificate is incorrectly drawn due to an error on the part of the Director, the owner shall, within five (5) business days after the error is discovered by him or her, return the certificate to the Director accompanied by a written statement noting the error.
The Director, when satisfied with the statement filed pursuant to § 409.2, shall issue a new certificate without fee, and deliver it to the person entitled to the redrawn certificate or that person's agent.
D.C. Mun. Regs. tit. 18, r. 18-409