D.C. Mun. Regs. tit. 16, r. 16-651

Current through Register Vol. 71, No. 49, December 6, 2024

Rule 16-651 - ADVERTISING BY REPAIR DEALERS

651.1

Advertisements by consumer goods repair dealers shall contain the following information:

(a) The name of the business enterprise, as shown on the license; and

(b) The business telephone number as listed in the local telephone directory.

651.2

The use of words such as "guarantee," "guaranteed," "no-fix-no-pay," or words of like import are prohibited, unless the terms or qualifications are clearly and completely stated, including the disclosure of the following:

(a) The nature and extent of the guarantee as to time, parts, and labor; and

(b) The identity of the guarantor (e.g., surety), clearly identifying whether the consumer goods repair dealer, the manufacturer, the retailer, or any combination of these is the guarantor.

651.3

If terms such as "repaired in the home" are included in an advertisement, that advertisement shall disclose any additional charges for repairs not completed in the home as contemplated.

D.C. Mun. Regs. tit. 16, r. 16-651