For purposes of administering, or discovering violations of this chapter, the Department shall be authorized to conduct investigations and hearings that it deems necessary.
The Department may at any time during normal business hours inspect records relating to matters within the scope of this chapter of any person subject to this chapter.
If the records are located outside the District, a person subject to this chapter shall, at that person's option, either make the records available to the Department at a convenient location within the District or pay the reasonable and necessary expenses for the Department to examine them at the place where they are maintained.
The Department may designate representatives, including comparable officials of the State in which the records are located, to inspect the records on its behalf.
Each consumer goods repair dealer shall prepare and maintain, at the appropriate place of business, records on each repair job.
Records of repair jobs shall be available for inspection by the Department under this section for a minimum period of four (4) years and shall include the following:
D.C. Mun. Regs. tit. 16, r. 16-620