D.C. Mun. Regs. tit. 14, r. 14-5730
The rules of procedure outlined in Sections 5730 through 5747 shall govern conferences and hearings resulting from complaints filed by individual participants and applicants for housing in a RAD Covered Project, including RAD units within any Private Mixed Finance Project except as otherwise specified in a regulatory and operating agreement or RAD control agreement.
The procedures shall provide a means for review of grievances through administrative means short of taking action through the appropriate judicial proceeding, but in no wa y waive the complainant's right to judicial proceedings.
The grievance procedure shall not be used to review complaints or grievances related to initiating or ne gotiating changes to existing policies set forth in this chapter, class grievances, or disputes between residents that do not involve the Project Owner or contract administrator.
D.C. Mun. Regs. tit. 14, r. 14-5730