When the Director of Rail Operations receives notification that the railroad superintendent of the division involved takes issue or disagrees with the complaint filed, he shall designate a member of his staff to investigate the complaint, inspect the location and prepare a written report of findings. Said report and any orders resultant therefrom shall be forwarded to both the complainant and the railroad superintendent. The railroad superintendent and labor representative shall cooperate fully with the Department's investigation.
Conn. Agencies Regs. § 13b-354a-3