Statutes, codes, and regulations
Colorado Administrative Code
Department 700 - Department of Regulatory AgenciesDivision 723 - Public Utilities CommissionRule 4 CCR 723-3 - RULES REGULATING ELECTRIC UTILITIES
CUSTOMER DATA ACCESS AND PRIVACY
Section 4 CCR 723-3-3032 - Third Party Access to Customer Data from a Utility

4 Colo. Code Regs. § 723-3-3032

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Current through Register Vol. 47, No. 22, November 25, 2024
Section 4 CCR 723-3-3032 - Third Party Access to Customer Data from a Utility
(a) Except as provided in this rule, paragraph 3027(b), rule 3030, and rule 3031, a utility shall not disclose customer data to any third party unless the customer or a third party acting on behalf of a customer submits a paper or electronic signed consent to disclose customer data form that has been executed by the customer of record.
(b) Incomplete or non-compliant consent to disclose customer data forms are not valid and shall be rejected by the utility.
(c) The utility shall maintain records of all of the disclosures of customer data to third party requestors. Such records shall include a copy of the customer's signed consent to disclose customer data form all identifying documentation produced by the third party requestor, the customer's agreed upon terms of use, the date(s) and frequency of disclosure, and a description of the customer data disclosed.
(d) The utility shall maintain records of customer data disclosures for a minimum of three years and shall make the records of the disclosure of a customer's customer data available for review by the customer within five business days of receiving a paper or electronic request from the customer, or at such greater time as is mutually agreed between the utility and the customer.

4 CCR 723-3-3032

38 CR 17, September 10, 2015, effective 9/30/2015
39 CR 06, March 25, 2016, effective 4/14/2016
39 CR 08, April 25, 2016, effective 5/15/2016
40 CR 22, November 25, 2017, effective 12/15/2017
42 CR 03, February 10, 2019, effective 3/2/2019
42 CR 07, April 10, 2019, effective 4/30/2019
42 CR 09, May 10, 2019, effective 5/30/2019
43 CR 08, April 25, 2020, effective 5/15/2020
43 CR 12, June 25, 2020, effective 7/15/2020
43 CR 20, October 25, 2020, effective 11/14/2020
44 CR 13, July 10, 2021, effective 7/30/2021
44 CR 24, December 25, 2021, effective 1/14/2022
45 CR 18, September 25, 2022, effective 10/15/2022
46 CR 02, January 25, 2023, effective 2/14/2023