12 Colo. Code Regs. § 2512-2-12.101

Current through Register Vol. 47, No. 22, November 25, 2024
Section 12 CCR 2512-2-12.101 - GENERAL PROVISIONS
12.101.1 DEFINITIONS
A. Automated Teller Machine (ATM)

An "ATM" is a device which dispenses cash and provides benefit inquiries. The equipment is activated by inserting a plastic magnetic stripe card and entering a personal identification number (PIN).

B. Cash Account

A "cash account" is an authorization file maintained by the Colorado Department of Human Services on behalf of a cardholder from which withdrawal of cash benefits and purchase transactions are authorized.

C. CO/EBTS Contractor

The "CO/EBTS contractor" is a private company hired by the Colorado Department of Human Services. The contractor will be responsible for operation of the CO/EBTS system including, but not limited to, card production, transaction processing, equipment installation/maintenance, customer service, conversion training, and account settlement.

D. Correcting Debit

A "correcting debit" is an action taken by a retailer to correct a system error.

E. CO/EBTS Conversion

"CO/EBTS conversion" is the project implementation period during which food stamps and public assistance recipients change over from receiving benefits through food coupons and warrants to accessing their benefits through CO/EBTS debit card transactions at authorized retailers' point-of-sale (POS) terminals and at automated teller (ATM) machines. Also, providers will begin receiving direct deposit payments, electronically transmitted to make accounts, rather than warrants.

F. Debit

A "debit" is a transaction initiated by the cardholder at a terminal with use of a PIN resulting in a deduction against the balance of the cardholder's account, which has been credited by the value and category of public assistance benefits authorized.

G. Direct Deposit

"Direct deposit" is the process by which the Colorado Department of Human Services credits a client's or provider's bank account upon authorization by the Colorado EBTS program.

H. Electronic Benefit Transfer Service (EBTS)

"EBTS" is the delivery of government benefits and payments through electronic means and equipment.

I. Food Stamp Account

A "food stamp account" is an authorization file maintained by the Colorado Department of Human Services on behalf of a cardholder from which food stamp purchases at approved merchants are authorized.

J. Food Stamp Transaction

A "food stamp transaction" is authorized from a food stamp account in which the entire transaction amount is for the purchase of food at an approved merchant in accordance with the Food Stamp Program. A food stamp transaction must not include cash back.

K. Encryption

"Encryption" is the process which protects PIN data by altering the information to make it unrecognizable. These data are encrypted before transmission over communications lines rendering them unintelligible.

L. Personal Identification Number (PIN)

The "PIN" is a four to six digit secret number or word either selected by the cardholder or randomly assigned by the card processor. The PIN is used by the cardholder to initiate an EBTS transaction.

M. Point of Sale (POS) Terminal

"POS" terminals are electronic devices located at retail outlets through which cardholders can conduct EBTS food stamp and cash transactions by swiping their card and entering their PIN on a key pad.

N. Primary Account Number (PAN)

The "PAN" is a number embossed on the front of the debit card, by the card issuer, which identifies the cardholder.

O. Retailer

"Retailer" is the commercial location, such as a grocery store or automated teller machine, where the EBT cardholder redeems food or cash benefits.

P. System Error

A "system error" is an auditable processing failure at any point in the EBT redemption process that results in the improper crediting or debiting of an account or in the failure to credit or debit an account.

Q. Transaction

A "transaction" is an electronic interchange at a point of sale device or ATM resulting in the exchange of financial information concerning a recipient account.

12 CCR 2512-2-12.101

38 CR 23, December 10, 2015, effective 1/1/2016
40 CR 11, June 10, 2017, effective 7/1/2017
41 CR 17, September 10, 2018, effective 10/1/2018
42 CR 01, January 10, 2019, effective 2/1/2019
44 CR 13, July 10, 2021, effective 8/1/2021